Cancellation and Refund Policy

1. General Policy

At QUANTALABS PRIVATE LIMITED ("QuantaCipher", "we", "us", or "our"), we strive to provide the best post-quantum cryptographic infrastructure for your business. Due to the digital and infrastructure-intensive nature of our SaaS (Software as a Service) products, all subscription fees and payments made to QuantaCipher are strictly non-refundable, except as legally required.

2. Subscription Cancellations

You may cancel your QuantaCipher subscription at any time through your dashboard. If you cancel your subscription, the cancellation will take effect at the end of your current billing cycle (monthly or annual).

No Prorated Refunds: We do not provide prorated refunds for mid-cycle cancellations or downgrades. You will retain access to the paid features of your subscription until the billing cycle concludes.

3. Exceptional Circumstances

If you believe there has been a billing error or unauthorized charge on your account, please contact our billing department immediately. All other service disruptions or outages are not eligible for refunds or service credits.

4. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our support team at:

QUANTALABS PRIVATE LIMITED
Email: support@quantacipher.com